5 Amazing Stats of mobile usage

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More and more people are using this!

 

I was doing some research on the increasing usage of mobile smartphones and the numbers I found were staggering. Just American smartphone ownership has increased from 93.1 million in 2011 to 116 million in 2012. Imagine what the numbers will be for 2013?

Some other stats I found are:

  1. 4 out of 5 Americans use their smartphone to shop
  2. 70% of mobile searches lead to an action within 1 hour
  3. 75% of Americans admit to bringing their smartphone to the bathroom
  4. 40% of mobile users will choose another result if it is not mobile friendly
  5. 60% of all mobile searches are done on smartphones.

This is a market that cannot be ignored by any business owner. The potential of loss business is exponentially growing every year. It has reached a point of either get on board or get left behind. But this isn’t a market where you just want to go with the first solution you come across. Make sure to do your research of what is available to meet your specific business’s needs. Just cause something worked for someone else does not mean it is right for you.

Need more of a reason to start thinking about your  mobile marketing needs? Just watch this video:

If all this does not convince you to start getting your business ramped up for mobile maketing, I do not know what will.

Feel free to contact me with any questions you may have or just to discuss the future of the mobile market.

* Statistics can be found at:

The 5 Fundamental Pillars of Mobile Marketing For 2014

Retailers Carving Out Space in M-Commerce Market

Mobile Behavior Big Game Seating (a study with Surveymonkey)

 

Falling into a new start-up….

Not sure if this has ever happened to anybody else… but I sort of fell into a new start-up this past week. A friend of mine was having problems with his PC and I offered to help him out. Then he called and said a friend that needed help with his laptop, which in turn he had some friends that needed help. Next thing I know I am opening up a computer repair business called Artic Computer Repair, hence the lack of a post for a few days.

I can not really complain cause my original company (RI Business Solutions) is staying afloat, but that is about it. Past couple of weeks I haven’t been able to gain any traction on getting new clients. So having this new source of income is a welcome addition.

Now though comes the hard part. Do I keep both companies running and split my time 50/50? Do I focus more on doing the computer repair and let the virtual assisting business just stay afloat the way it is? Or do I just put RI Business Solutions on hold for now?

I’m going to try and run both for a little while cause I do have some up with the Artic Computer Repair, but if it gets too busy I will have to make some tough decisions. I put a lot of hard work into RI Business Solution over these past 6 months and I would hate to have to let it go. But, in a sense, I guess I am at a pivot point in my life. I’ll have to choose a direction to focus on and go with it.

5 Tips On Determining Your Target Market

Whether your planning on starting a small business or have already started, a crucial item is knowing who your target market is. Most likely you have already spent a lot of time planning your business (hopefully). A big part of that planning should include deciding who will be focus of your marketing efforts. Everybody wants as many people as possible to know about their product or service. But the more customers you want to reach, the more time and money it will take in order to reach them. Defining a target market might feel overwhelming to you, but just remember that it is a crucial part of your overall business plan. Selecting a target market will also help save you time and money in the long run. By focusing on a certain demographic of people who might be interested in your products or services will allow you to communicate with that segment more effectively.

Here’s how to get started:

1.) Review Your Business Plan –  Think about the needs that your products or services fulfill. Think about what makes your business different other companies providing similar products or services.  Now think about who might be interested and have a need for what you are offering. As you consult your business plan and decide who you want your audience to be, remember that it is ultimately about the customer. Don’t think about who you would like to sell to, think about who is looking for the products and services you offer.

2.) Conduct Research – You can begin by using secondary market research. Some sources you can use are:

US Economic Census

Encyclopedia Of Associations

ASAE

The best part of using secondary research is that someone has already done the work. Plus, most of the information is free. A shortfall of this information is that it may not be 100% useful for your business. No matter what, it is always a good idea to do some research. Trying to do marketing without the proper research is like throwing money out the window.

3.) Develop A Customer Profile –  This is an in-depth description of who your typical customer may be and includes demographic information that include age, gender, location, ethnic background, marital status, income, and more. It should also include psychographic information. Psychographic information goes beyond basic demographics and identifies more about a customer’s interests, hobbies, values, attitudes behaviors, lifestyle, buying patterns and more. Both of these types of information are crucial for developing your customer profile. Demographic information is used to identify who will buy your product or service and pychographic information will explain why they may buy your product or service.

4.) Find Out How To Connect – After you have identified who your target market is, you will need to find out how to connect to them. You will need to find out what kind of websites they visit and which social networks they use most often. Are they constantly on their mobile device? Do they use a lot of apps?  Do they read papers or magazines? If so, what papers or magazine do they read? By knowing this information and putting it into your customer profile will help you know how best to spend your marketing dollars.

5.) Monitor Your Marketing Efforts – The work doesn’t stop after you have determined your target market and have a plan in place to reach them. Marketing is a continuing evolving system that requires constant monitoring. You will want to know how your current marketing is working, what you can do to improve it, and how you plan to market into the future. Part of this is being aware of how your customers are evolving as people. Have ways of tracking your sales, quality assurance, requests for more information, and more.This is the information that will help you stay on top of trends, patterns, and areas that need improvement. All of which will change as your business grows.

What is success?

What is success?

I’m sure a lot of people were like me when they first started off with their own business. We had a clear vision of what we were going to do and where we wanted to be. In our mind we connected a straight line from the starting point of our business to our success point.

Then when you get into the thick of things you suddenly realize that not everything will work out as planned. Our straight path to success becomes a curvy road filled with potholes, speed traps, and road construction. We are forced to take detours from our original plan to account for the things we didn’t see coming.

I have learned that you need to be able to recognize a pivot point in your business. A place where you need to make a choice to either change direction or keep going on your current path. These decisions will be difficult to make because they sometimes take you in a direction away from your view of success.

When I first started RI Business Solutions (see my first post), my view was to solely perform virtual administrative assistance services. 6 months later and I am doing sales of a mobile marketing platform and customer service. I’m in the process of establishing a call center in Pakistan to be better able to compete in the customer service industry. I have ended up going in a totally different direction then I had originally anticipated.

Does this mean I failed to succeed? I don’t think so. In a sense I have already succeeded because I was able to change my direction to meet the needs of my clients. If I stayed focused on my original plan of success, then I would have failed. But by changing the type of services I provided, I am able to keep my business moving forward. The direction of the movement makes no difference, long as the movement is forward. And forward movement is successful movement.

 

 

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